Bridge Translations, LLC

Privacy Policy

Last updated: November 4, 2026

1. About This Policy

Bridge Translations, LLC ("Bridge," "we," "us," or "our") provides translation, localization, proofreading, dubbing, subtitling, AI-assisted voice generation, video lip synchronization, and related language services for churches, ministries, nonprofit organizations, and other clients.

We understand that the content entrusted to us often represents the teaching, testimonies, communications, and ministry work of organizations and individuals. We take the confidentiality and responsible handling of this information seriously.

This Privacy Policy explains what personal information we collect, how we use and share it, how we protect it, and the choices available to you.

This policy applies to:

  • Visitors to our website, bridgetranslations.co.
  • Individuals who contact us, request a quote, or request a sample.
  • Representatives of churches, ministries, nonprofits, and other organizations that engage our services.
  • Individuals whose personal information, voices, or images appear in content submitted to us for processing.

This policy does not govern websites, applications, or services operated independently by third parties, even when we use or link to those services.

2. Information We Collect

We collect information that you provide directly, information contained in materials submitted for our services, and certain technical information collected when you visit our website.

A. Contact and Account Information

This may include:

  • Name and email address.
  • Phone number.
  • Church, ministry, or organization name.
  • Professional role or position.
  • Communication preferences.
  • Other information you provide when contacting us or requesting our services.

B. Project and Business Information

When preparing proposals, managing projects, and delivering services, we may collect:

  • Project descriptions and service requirements.
  • Source and target languages.
  • Intended audience and geographic markets.
  • Project volume, deadlines, and delivery preferences.
  • Billing and invoicing information.
  • Project correspondence, feedback, and revision requests.

C. Client Content and Media

To provide our services, clients may submit:

  • Audio and video recordings.
  • Sermons, teachings, interviews, and presentations.
  • Written transcripts, documents, and subtitles.
  • Images and other visual materials.
  • Recordings containing identifiable speakers, their voices, and likenesses.
  • Other materials necessary to complete a project.

These materials may contain personal information about clients, speakers, employees, ministry members, or other individuals.

We process client content primarily to provide the services requested. We do not claim ownership of the content clients provide. Ownership and intellectual property rights remain subject to the applicable agreements between Bridge and the client.

D. Technical and Website Information

When you visit our website, we or our website service providers may collect limited technical information, including:

  • IP address.
  • Browser and device information.
  • Operating system.
  • Pages visited and general website activity.
  • Referring websites.
  • Language preferences.
  • Cookie and similar technology information.

This information helps us operate, maintain, and improve our website.

3. How We Use Information

We use personal information for legitimate business purposes and to provide the services requested by our clients.

Specifically, we may use information to:

  • Respond to inquiries and service requests.
  • Prepare proposals, quotations, and free samples.
  • Translate, proofread, dub, subtitle, and localize content.
  • Produce AI-assisted voice recordings and synchronized videos when authorized.
  • Coordinate linguists, editors, reviewers, and other project personnel.
  • Communicate about projects, revisions, approvals, and deliveries.
  • Process payments, issue invoices, and maintain accounting records.
  • Operate, maintain, and protect our website and business systems.
  • Improve our services and internal workflows.
  • Comply with applicable legal, tax, and regulatory obligations.
  • Send occasional updates about our services when permitted by law or when you have opted in.

We do not sell client recordings, voices, videos, transcripts, or other project materials.

We do not use client content for advertising, public demonstrations, testimonials, or portfolio purposes without prior written permission.

4. Confidentiality and Protection of Client Content

We recognize that churches and ministries may entrust Bridge with unpublished sermons, internal communications, personal testimonies, and other materials that require discretion.

We treat client content as confidential and take reasonable measures to limit access and protect it.

Our practices include:

  • Using client content only as necessary to perform the requested services.
  • Limiting access to authorized team members, linguists, editors, and contractors who need the information to complete their assigned responsibilities.
  • Requiring individuals who handle client materials to maintain confidentiality.
  • Not publishing or distributing client materials for promotional purposes without written authorization.
  • Not selling, licensing, or independently reusing client recordings, voices, or translated materials for unrelated commercial purposes.

We take reasonable steps to ensure that third-party providers handling client information are selected and used appropriately for the services being performed.

Confidentiality obligations do not prevent disclosures required by law or necessary to protect legal rights, security, or safety.

5. AI-Assisted Services and Third-Party Technology

Bridge uses third-party technology providers to support certain services, including AI-assisted translation workflows, voice generation, voice cloning, video dubbing, and lip synchronization.

These technologies help us deliver multilingual content efficiently while maintaining human review and quality control.

A. Third-Party AI Providers

Depending on the project and services requested, we may use providers such as:

  • ElevenLabs — AI voice generation and voice cloning.
  • Sync.so (Sync Labs) — AI-powered video lip synchronization.
  • HeyGen — AI video generation and dubbing.
  • Other technology providers that support our production and localization workflows.

We may also use AI writing and productivity tools when necessary for project-related tasks.

When these services are used, relevant audio, video, images, text, or other project materials may be transmitted to the applicable provider for processing.

These providers operate under their own privacy policies, terms of service, and, where applicable, contractual data protection arrangements.

Their practices concerning data retention, security, international transfers, and AI model development may differ.

B. AI Model Training and Development

Bridge does not independently use client-provided content to train its own AI models.

When using third-party AI services, we seek to use available account settings, contractual protections, and provider arrangements that restrict or prevent the use of client content for AI model training where such protections are offered.

However, third-party providers may have their own policies and practices concerning the development, training, and improvement of their AI models.

Unless an applicable agreement or provider commitment expressly establishes otherwise, Bridge cannot guarantee that every third-party provider excludes submitted information from all model development or improvement activities.

Clients may contact us to request additional information about the technologies used in their projects.

C. Voice Cloning and Synthetic Voices

Certain projects may involve creating synthetic versions of a speaker's voice.

Bridge creates or uses a cloned voice only when the project has been authorized by the client and the individual whose voice is being replicated has provided the necessary consent.

The client is responsible for ensuring that all required permissions and authorizations have been obtained from the relevant speakers.

We use cloned voices only for the authorized project purposes and do not independently publish, distribute, or reuse them for unrelated commercial purposes.

Clients may request deletion of voice models or related materials maintained by Bridge. Requests involving third-party providers are subject to those providers' deletion procedures, technical capabilities, and applicable retention requirements.

D. Human Review and Quality Control

AI-assisted production does not necessarily eliminate human involvement.

Our linguists, editors, and authorized reviewers may access project materials to:

  • Review translations for accuracy and natural language.
  • Verify theological terminology and contextual meaning.
  • Review voice recordings and pronunciation.
  • Evaluate subtitles and synchronization.
  • Perform quality assurance before delivery.

Team members and contractors who handle client materials are required to maintain confidentiality and use the information only for their assigned responsibilities.

E. Content Involving Minors

Some ministry materials may include children or individuals under the age of 18.

Clients must notify Bridge when submitted materials contain recordings, images, or personal information involving minors.

Certain third-party AI providers impose restrictions on processing minors' personal information or voice data. For example, ElevenLabs prohibits users from submitting voice data from or about individuals under 18, while Sync.so states that its services are not intended for children.

Bridge will not knowingly submit materials to providers when doing so would violate their applicable terms or restrictions.

Where appropriate, alternative processing arrangements may be required.

Clients are responsible for obtaining the necessary parental, guardian, or other legally required permissions before providing content involving minors.

6. How We Share Information

We share personal information only when reasonably necessary to operate our business and deliver the services requested.

Depending on the project, information may be shared with:

A. Linguists, Editors, and Reviewers

Authorized translators, proofreaders, editors, theologians, and other contractors may access relevant project materials to complete assigned work.

B. AI and Technology Providers

We may transmit relevant information to third-party services that support AI voice generation, dubbing, lip synchronization, translation, and other production activities.

C. Website and Hosting Providers

Our website is operated through Squarespace, which may process technical information and contact form submissions necessary to operate the website.

D. Website Translation Services

We use website translation technology, including Weglot, to provide multilingual access to our website.

E. Email, Storage, and Productivity Providers

We use services such as Google Workspace and other business productivity tools to communicate with clients, manage projects, and store relevant business and project information.

F. Payment and Accounting Providers

We may share necessary billing information with payment processors, financial institutions, and accounting service providers to process transactions and maintain business records.

G. Legal and Business Disclosures

We may disclose information when reasonably necessary to:

  • Comply with applicable laws, regulations, legal processes, or court orders.
  • Protect the rights, property, and safety of Bridge, our clients, or others.
  • Investigate fraud, security incidents, or unlawful activities.
  • Establish, exercise, or defend legal claims.
  • Facilitate a merger, acquisition, restructuring, or sale of all or part of our business.

We do not authorize third parties to use client content for unrelated purposes on our behalf.

7. International Data Processing

Bridge is based in the United States and may work with clients, linguists, contractors, and technology providers located in different countries.

As a result, personal information and project materials may be processed or accessed in the United States and other countries where our service providers and authorized project personnel operate.

These countries may have data protection laws that differ from those in your location.

Where required by applicable law, we seek appropriate safeguards for international transfers of personal information.

8. Data Retention and Deletion

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our services, maintain business records, and comply with applicable legal obligations.

A. Project Files

Our general practice is to retain completed project files for approximately 90 days after delivery to allow for revisions, corrections, and reasonable follow-up requests.

After this period, we generally delete project materials unless:

  • The client requests that we retain them longer.
  • An ongoing service agreement requires continued storage.
  • The information is needed to resolve a dispute or satisfy a legal obligation.

B. Third-Party Provider Retention

When project materials are processed through third-party AI, storage, or productivity services, those providers may retain information according to their own privacy policies, contractual terms, and retention procedures.

Their retention periods may differ from Bridge's internal retention practices.

For example, some providers may retain certain voice-related data or generated materials beyond the period during which Bridge maintains its own project files.

Bridge cannot independently guarantee immediate deletion from every third-party system, backup, or infrastructure.

C. Business and Billing Records

Contact information, invoices, payment records, contracts, and other business records may be retained for as long as necessary to manage our business relationship and comply with applicable accounting, tax, and legal requirements.

D. Deletion Requests

Clients and individuals may request deletion of personal information or project materials by contacting us.

We will review and respond to requests in accordance with applicable laws and our contractual obligations.

Some information may need to be retained where required or permitted by law.

9. Cookies and Similar Technologies

Our website operates through Squarespace and may use cookies and similar technologies to support website functionality, remember preferences, and understand website traffic.

Our website translation service may also use cookies or similar technologies to remember language preferences.

Depending on the website configuration, cookies may include:

  • Essential cookies: Necessary for website functionality and security.
  • Preference cookies: Used to remember language or other website preferences.
  • Analytics cookies: Used to understand website traffic and improve the website.

You can manage cookies through your browser settings. Where required by applicable law, we will provide appropriate notice and consent mechanisms for non-essential cookies.

Blocking certain cookies may affect website functionality.

10. Information Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information and project materials against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • Access controls and account permissions.
  • Password-protected systems.
  • Use of established third-party service providers.
  • Limiting access to authorized personnel.
  • Confidentiality obligations for team members and contractors.
  • Appropriate storage and file-sharing practices.

No method of electronic transmission or storage is completely secure. Accordingly, we cannot guarantee absolute security.

11. Your Privacy Rights and Choices

Depending on your location and applicable privacy laws, you may have rights regarding your personal information.

These rights may include:

  • Requesting access to personal information we maintain about you.
  • Requesting correction of inaccurate or incomplete information.
  • Requesting deletion of personal information.
  • Requesting information about how your data is collected, used, and shared.
  • Objecting to or restricting certain processing activities.
  • Withdrawing consent where processing is based on consent.
  • Requesting a copy of certain information in a portable format.
  • Opting out of marketing communications.

To exercise these rights, contact us using the information provided in the Contact Us section.

We may request reasonable information to verify your identity before fulfilling a request.

We will review and respond to requests within the timeframes required by applicable law.

Certain rights may be limited by legal, contractual, or legitimate business requirements.

Marketing Communications

We may occasionally send updates about our services, company announcements, or other relevant information.

You can unsubscribe from marketing emails at any time using the instructions included in the message.

Unsubscribing from marketing communications does not prevent us from sending necessary service-related communications, such as project updates, invoices, or important account notices.

12. Children's Privacy

Our website and online services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children through our website.

However, materials submitted by churches and ministries may contain information, images, or recordings involving minors.

Clients are responsible for obtaining the necessary parental, guardian, or other legally required permissions before submitting such materials to Bridge.

Additional restrictions may apply when using third-party AI services, particularly those involving voice generation, voice cloning, or video processing.

We will not knowingly use a third-party provider to process minors' information in a manner that violates that provider's applicable terms or restrictions.

13. Third-Party Websites and Services

Our website and communications may contain links to third-party websites, applications, or services.

This Privacy Policy does not govern those third-party services.

We are not responsible for their independent privacy practices, data collection, or security procedures.

We encourage clients and website visitors to review the privacy policies and terms of services of third-party providers before submitting personal information or using their services.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business operations, technology providers, services, or applicable legal requirements.

When we make changes, we will publish the revised policy on our website and update the "Last updated" date.

Where required by law, we will provide additional notice of material changes.

Continued use of our website or services after an updated policy becomes effective is subject to the revised policy, to the extent permitted by applicable law.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or the handling of your personal information, you may contact us at:

Bridge Translations, LLC

Website: bridgetranslations.co

Email: info@bridgetranslations.co

We welcome privacy-related questions and requests from our clients, ministry partners, speakers, and website visitors.